Transformation
Here at NEOS, we have the means to design and deploy practical solutions to ensure long-term sustainable change for our clients, believing in the concepts of high performance, innovation and holistic transformation.
Performance improvement and turnaround
We develop and implement initiatives with rapid performance turnaround in the areas of utilities and infrastructure. We also have the ability to carry out holistic organizational transformation, including operating the assets under specific management contracts and other “shadow management” arrangements.Effective organizational design and governance
We help clients implement effective organizational design, covering areas such as the design of governance models, functional design of departments, development of individual job descriptions and providing support for internal regulations.Business process reengineering and redesign
We can carry out effective business process reengineering and redesign throughout an organization, including designing the required change management plans and providing relevant training to the affected staff.Project management initiatives
We are able to manage project management initiatives of any size and scope. Our work includes coming up with the required plans, tools, templates and training to manage and monitor such initiatives in a controlled environment.Performance management
We help to design and implement robust performance management frameworks, which includes the development of key performance indicators and the allocation of responsibilities throughout the organization. We are also able to apply relevant tools and templates that are best suited to meet our clients’ needs.ICT/Digital Transformation/ Modernization
We identify gaps in ICT frameworks and platforms enabling clients to improve performance & optimize service delivery. We offer cyber security maturity assessments, plans and solutions to protect information & Infrastructure. We provide ISO standards support for ISO27001, ISO20000, ISO2230 and ISO31000 implementations and audits.Our work with clients:
Transformation
Industry:
Energy & utilities
New customer connection framework for two utilities in the United Arab Emirates
The customer connection charges for two specific UAE utilities had not been updated for over twenty years, resulting in significant…
Transformation
Industry:
Energy & utilities
Modernization plan for the North Macedonian power producer
Our client is the largest power producer in North Macedonia, with about 85% of the power produced in the country.…
Capacity building
Industry:
Energy & utilities
Business process reengineering for a Kenyan utility
This Kenyan utility was in need of a comprehensive redesign of their commercial operations and overall supply chain. Our team…
Transformation
Industry:
Energy & utilities
Audit of the electricity distribution sector in the Middle East
Our team was engaged by the government to undertake a detailed audit of the various power distribution and supply companies.…
Transformation
Industry:
Energy & utilities
Loss reduction plan for a Tunisian utility
This Tunisian utility was experiencing commercial and technical losses and our team was called in to identify the root causes…
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